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Thought Leadership | 08.24.26

Executive Summary

Operations and maintenance (O&M) strategies for on-site power generation serving data centers significantly impact performance, reliability, and cost-effectiveness in today’s competitive market. This article examines various approaches to O&M, focusing on operational efficiency, cost structures, service flexibility, and long-term sustainability. Through detailed analysis, we demonstrate how power generation asset owners can achieve greater control, customization, and value by carefully selecting their O&M strategies.

Introduction

Modern data centers represent critical infrastructure requiring sophisticated O&M strategies to ensure maximum uptime, optimal performance, and cost efficiency. A core component of the data center is the electrical power supply serving the data center’s extensive computational needs. The demand for powered land and the delays in electric utility interconnections have caused data centers to increasingly look to bring their own power and self-generate their electrical power needs. Natural gas-fired electrical generators play a crucial role in ensuring data centers have access to dependable base-load power. These generators effectively bridge the gap between the power demands of data centers and the capabilities of electric utilities.

When considering self-generation of electricity, data center owners face another crucial decision between two predominant maintenance approaches:

  1. OEM Wraps: Maintenance packages provided by original equipment manufacturers (OEM) that offer standardized service contracts for their specific hardware components.
  2. Comprehensive Asset Management: A holistic methodology that integrates operations, maintenance, and optimization across all facility systems through a customized strategy.

As data center infrastructure becomes increasingly complex and mission-critical, operators must carefully evaluate which approach aligns best with their operational goals, budget constraints, and long-term business objectives. This article examines how comprehensive asset management has emerged as a superior strategy for on-site power generation serving data center facilities, providing significant advantages in terms of cost efficiency, service quality, and operational flexibility.

The Traditional OEM Wrap Model: Limitations and Challenges

OEM maintenance wraps have been the default approach for many data center operators, primarily due to perceived simplicity and manufacturer expertise. However, this model presents several significant limitations:

  • Fragmented Service Delivery: OEM wraps typically cover only the specific equipment provided by that manufacturer. In multi-vendor environments, this results in multiple service contracts to manage, inconsistent service levels across different equipment types, complex scheduling and coordination challenges, and gaps in coverage where system components interface.
  • Cost Inefficiencies: The OEM business model inherently drives higher maintenance costs due to premium pricing that supports OEM overhead and R&D budgets, built-in incentives to recommend hardware replacements over repairs, limited flexibility in service scope and scheduling, and automatic contract renewals with escalating costs.
  • Technology Lock-In: OEM maintenance wraps often reinforce vendor lock-in through proprietary diagnostic tools and software, exclusive access to firmware updates, penalties for using third-party components, and end-of-service-life designations that force unnecessary upgrades.
  • Limited Focus on Integration: OEM maintenance approaches typically narrowly focus on individual equipment rather than system-wide performance, lack cross-system optimization capabilities, miss opportunities for holistic efficiency improvements, and provide limited data sharing and cross-component analysis.

Comprehensive Asset Management: A Superior Alternative

Comprehensive asset management represents a fundamentally different philosophy toward on-site power generation serving data centers and their operations and maintenance. Rather than focusing on individual equipment components, this approach addresses the on-site power generation as an integrated whole, delivering several key advantages.

  • Holistic System Integration: This approach provides a unified maintenance strategy across all equipment and systems, coordinated service schedules that minimize operational disruption, system-wide performance optimization, and integrated monitoring and diagnostics across all infrastructure components.
  • Cost Optimization: The comprehensive asset management model delivers significant cost benefits, including cost savings of 30 to 50% compared to equivalent OEM maintenance contracts, focus on repairs and life extension rather than premature replacements, customized service levels aligned with actual business requirements, and economies of scale through consolidated maintenance management.
  • Enhanced Operational Control: On-site power generation owners gain vendor independence and freedom from proprietary limitations, flexibility to adapt maintenance schedules based on operational demands, custom-tailored maintenance protocols for specific facility requirements, and transparent documentation and knowledge management.
  • Data-Driven Decision Making: This approach emphasizes comprehensive performance data collection across all systems, advanced analytics for predictive maintenance, trend analysis to identify optimization opportunities, and evidence-based infrastructure investment planning.
  • Staffing Expertise: An experienced O&M provider is better positioned to recruit, hire, train, and manage power plant personnel because workforce management has been a core part of its business for more than two decades. Over that time, O&M providers have developed proven hiring networks, training programs, operating procedures, and retention strategies specifically tailored to power plant operations. In contrast, OEMs have historically focused on equipment design, manufacturing, and technical support, making plant staffing and long-term workforce management outside their traditional business model and area of expertise.

Key Components of Effective O&M Implementation

To successfully implement a comprehensive asset management approach for data center O&M, organizations should focus on these essential elements:

  • Comprehensive Documentation and Knowledge Management: Detailed asset inventory with complete specifications and interconnections, standard operating procedures for all maintenance activities, historical maintenance records and performance data, and knowledge transfer mechanisms to preserve institutional expertise.
  • Integrated Monitoring and Analytics: Real-time performance monitoring across all infrastructure systems, central repository for operational data from all equipment, predictive analytics for early problem detection, and continuous performance optimization through data analysis.
  • Skilled Cross-Functional Teams: Training programs that develop multi-system expertise, staffing strategies that balance specialization and versatility, knowledge sharing practices that enhance team capabilities, and career development pathways that retain expertise.
  • Strategic Vendor Management: Consolidation of service contracts where appropriate, performance-based agreements with maintenance partners, strategic relationships with key equipment suppliers, and selective outsourcing of specialized maintenance functions.

Implementation Roadmap

Organizations transitioning from OEM wraps to a comprehensive asset management approach should follow this strategic roadmap:

  • Assessment Phase: Conduct a comprehensive inventory of current infrastructure, document existing maintenance contracts and service levels, analyze historical maintenance costs and equipment performance, and identify critical systems and service priorities.
  • Planning Phase: Develop an integrated maintenance strategy across all systems, create standardized maintenance procedures and documentation, establish key performance indicators for service quality, and design monitoring and reporting frameworks.
  • Transition Phase: Phase out OEM contracts as they expire or become eligible for renegotiation, implement new maintenance management systems, train staff on integrated maintenance approaches, and establish relationships with strategic service partners.
  • Optimization Phase: Collect and analyze performance data across all systems, identify opportunities for continuous improvement, refine maintenance schedules based on actual performance data, and develop predictive maintenance capabilities.

Challenges and Considerations

While comprehensive asset management offers substantial benefits, organizations should be aware of potential challenges:

  • Implementation Considerations: Initial investment in systems and training, transition management from existing contracts, knowledge acquisition and documentation requirements, and potential resistance from equipment manufacturers.
  • Risk Management Strategies: Phased implementation to minimize operational disruption, selective retention of critical OEM relationships, comprehensive documentation of all maintenance procedures, and development of in-house expertise for critical systems.

Conclusion

Comprehensive asset management represents a significant advancement over traditional OEM maintenance wraps for on-site power generation serving data center operations. By implementing an integrated, holistic strategy for infrastructure maintenance and optimization, data centers and on-site power generation owners can achieve superior performance, greater flexibility, and substantial cost savings.

Organizations that successfully transition to this model gain not only immediate operational benefits but also long-term strategic advantages in terms of infrastructure reliability, cost control, and sustainability. As data centers continue to grow in complexity and importance, the comprehensive approach will become increasingly valuable in maintaining competitive advantage and operational excellence over the long-term.

To discuss how CAMS can ensure optimal O&M for your project, please contact Dimitri Brown, CAMS Business Development Manager, at dbrown@camstex.com.

For general information, visit our website to learn how CAMS can support your assets.

Thought Leadership | 07.14.26

To Insource or Outsource – That Is the Question

By: Julian Kaufmann, Chief Commercial Officer

Shakespeare’s famous soliloquy, “To be or not to be,” from Hamlet,is more than a profound reflection on life’s dilemmas. At its core, it weighs two starkly different choices—a theme that remains highly relevant in today’s business landscape. For many business leaders, the question is whether to manage operations and commercial functions internally or rely on a trusted third-party provider, especially when navigating complex operational challenges or scaling platform businesses where speed and expertise are critical.

The question, “To insource or to outsource?” might seem straightforward, but the decision can significantly impact your organization. By examining the challenges of building your own team and comparing them with the benefits of outsourcing, we can see why partnering with an experienced provider offers not just a solution, but the answer.

The Slings and Arrows of Insourcing

When companies start building or scaling their business operations, the instinct is often to create internal teams. It can be appealing to have full control over every aspect of your business, such as handpicking team members, aligning them with your company culture, and overseeing their day-to-day activities. However, insourcing comes with challenges that may not be immediately apparent.

Talent Acquisition and Retention

Hiring the right talent is a significant hurdle. Building a capable team in a specialized area like platform management and operations is no small feat. The recruitment process can be long, expensive, and labor-intensive, requiring financial resources and leadership bandwidth. Moreover, retaining talent is equally challenging. The cost of turnover, in terms of lost productivity and rehiring, can be detrimental to a business, particularly when critical operations are involved.

Training and Expertise

Once you’ve hired the right people, the next step is ensuring they have the expertise to manage your specific needs. This is especially critical when dealing with complex platform companies or technical operations. Often, the knowledge and experience needed are not readily available in-house, leading to long onboarding periods or the risk of sub-optimal performance. Training internal teams to the level of an experienced provider can take considerable time and resources—two things that growing businesses often don’t have in abundance.

Scalability Challenges

As your company grows, the demands on your internal teams increase. Scaling an in-house operation requires you to continually hire more staff, invest in new technology, and maintain ongoing training programs. This can quickly become overwhelming and costly. In periods of rapid growth, many companies struggle to keep up, leading to inefficiencies and missed opportunities.

Risk of Operational Inefficiency

Building a team from scratch often means trial and error, and errors in operations can be costly. Delays in getting a new team up to speed, miscommunications, and lack of experience in critical areas all contribute to potential inefficiencies that can bog down progress. When your operations are inefficient, it affects everything—from customer satisfaction to your bottom line.

In the face of these challenges, many companies wonder if there is a better way. That’s where the question of outsourcing comes into play.

The Power of Outsourcing: Efficiency and Expertise

Outsourcing, particularly to a trusted partner, provides a solution that not only mitigates these challenges but also propels businesses toward greater efficiency and growth. By outsourcing key operations, you’re not just delegating tasks, you’re leveraging the expertise, experience, and systems that are already in place. There are multiple benefits to outsourcing to a trusted third party.

Access to Specialized Expertise

One of the most significant advantages of outsourcing is immediate access to specialized expertise. When you have a partner, you’re tapping into a team of professionals who are already well-versed in the intricacies of platform management and operations. You bypass the need for lengthy hiring processes and training periods because the expertise is already there. This means faster, more efficient outcomes.

Scalability Without the Growing Pains

As your business grows, your operational needs evolve. Rather than continually hiring and training new staff, outsourcing allows you to scale seamlessly. A partner can adjust its services to meet your growing demands without the delays and disruptions of scaling an internal team. Whether you need additional support during peak periods or a broader scope of services as your platform expands, a trusted partner provides the flexibility to adapt to your needs without missing a beat.

Cost Savings

Building an in-house team is expensive. Beyond salaries, you must consider benefits, training, technology investments, and infrastructure costs. Outsourcing eliminates many of these overhead expenses, allowing you to access top-tier services at a fraction of the cost. By focusing on operational efficiency and expertise, a partner helps companies optimize their budget and reinvest savings into growth initiatives that drive business forward.

Faster Time to Market

Speed is critical in today’s competitive business environment. Whether you’re launching a new platform or expanding an existing one, outsourcing can significantly reduce your time to market. Outsourced expertise means fewer delays and faster, more streamlined processes. While an internal team may take months to reach optimal efficiency, outsourcing provides immediate, tangible results.

Focus on Core Business

One of the most overlooked benefits of outsourcing is the freedom it provides to focus on what truly matters—your core business. By trusting a partner with operational tasks, your internal teams can shift their focus to strategy, innovation, and customer engagement. The more time and energy you can devote to your core competencies, the greater your competitive advantage.

The Choice Is Clear: Outsource with Confidence

So, to return to Shakespeare’s metaphor: Is it nobler to struggle with the challenges of building an internal team, or to partner with experts who can help you thrive? The answer is clear.

When it comes to operational efficiency, scalability, and expertise, a strategic partner can confidently meet and exceed your business needs. Free up your internal resources, focus on your core competencies, and leave the complexities of operations to those who do it best.

CAMS: The Trusted Partner for Your Outsourcing Needs

At this point, the benefits of outsourcing may seem clear. But why CAMS?

CAMS is not just another outsourcing provider. We offer a unique combination of expertise, technology, and personalized service that ensures your business operations are handled with care and precision. Here is why CAMS stands out:

Proven Track Record: With years of experience in managing complex operational challenges, CAMS has a deep understanding of industry’s best practices and the agility to adapt to your business’s unique needs. Since 2013, CAMS has been consistently recognized for its operational commitment to best-in-class safety practices and performance by earning over 84 Combined Cycle Journal (CCJ) Best Practices Awards. These awards highlight the most outstanding generating facilities in the power industry.

Customized Solutions: CAMS does not believe in a one-size-fits-all approach. We work closely with our clients to develop tailored solutions that address specific operational pain points.

Cutting-Edge Technology: Leveraging the latest tools and platforms, CAMS ensures that your operations are not only efficient but also future-proofed, ready to evolve with new technologies and market demands.

Dedicated Support: CAMS provides dedicated teams and support, ensuring that you have consistent communication and seamless operational experience.

Outsource with CAMS—and lead with confidence.

Explore other helpful resources on our website or contact a CAMS expert for more detailed guidance.

Thought Leadership | 06.10.26

Compliance Countdown: NERC’s 2026 Standards Drive Immediate Action for IBR Owners

By: Jalen Tarvin, NERC Supervisor & Hanan Fishman, Senior Director, Business Development

As the energy transition accelerates, inverter-based resources (IBRs), including solar panels, wind turbines, and battery energy storage systems are rapidly becoming the backbone of the modern power grid. These technologies rely on inverters to convert the direct current (DC) they generate into the alternating current (AC) that powers homes and businesses. But as their share of grid-connected generation grows, so do the challenges of maintaining reliability in the face of grid disturbances.

Why Reliability Matters for IBRs

One of the greatest reliability challenges for renewable generation projects is staying online during grid disturbances. Sudden changes in voltage or frequency can cause IBRs to disconnect from the grid, a phenomenon known as “frequency/voltage ride through.” If too many systems disconnect during a disturbance, the problem can cascade, potentially leading to widespread outages. This issue has prompted a wave of new standards and industry initiatives aimed at ensuring IBRs can ride through short-term grid events and support overall system stability.

The Regulatory Response: NERC and ERCOT Lead the Way

Historically, reliability standards have not been tailored to the unique characteristics of IBRs. Recognizing this gap, NERC and regional entities have begun developing new standards and guidelines, with a particular focus on IBRs with aggregate capacities under 75 MVA.

A major milestone came on October 1, 2024, when ERCOT updated Section 2 of its Nodal Operating Guide (NOGRR245) to require all IBRs to “maximize” their ride-through capabilities, even beyond established minimums. To ensure compliance, ERCOT issued a request for information in February 2025 to all applicable Generator Owners, requiring them to demonstrate readiness to meet these new standards by December 2025. This timeline has created a sense of urgency across the industry, especially for operators of existing facilities who must now evaluate and potentially upgrade their systems.

ERCOT’s revised requirements closely mirror NERC’s new PRC-029-1 standard, which sets expectations for how IBRs should respond to voltage and frequency disturbances. FERC has already approved PRC-029-1, along with PRC-028-1 and PRC-030-1. Additional IBR specific NERC standards are on the horizon, each presenting new compliance challenges for IBR owners as 2026 approaches.

What’s Changing for IBR Owners?

  • PRC-030-1: Requires owners to identify and report losses or changes in real power output within a four-second window, and to develop corrective action plans in response.
  • PRC-028-1: Mandates the implementation of Disturbance Monitoring Equipment for Sequence of Event Recording (SER), Fault Recording (FR), and Dynamic Disturbance Recording (DDR), a costly but critical upgrade for operational IBRs.

These standards will also drive the need for new NERC procedures and training programs, as well as capital investments for both new and existing facilities.

Looking Ahead: Proactive Compliance and Strategic Planning

The list of IBR-specific standards continues to grow, with ongoing development around modeling, voltage control, and grid interconnections. For asset owners and operators, staying ahead of these evolving requirements is essential, not just for compliance, but for strategic decision-making and investment planning.

CAMS is already working with renewables facilities to address these new standards. Clear communication and proactive engagement with regulatory changes empower owners to make informed choices and position their assets for long-term success.

Conclusion

As the grid evolves, so must the standards that govern its reliability. The new wave of IBR-specific requirements from NERC and ERCOT marks a turning point for renewable energy integration. By embracing these changes, the industry can ensure that inverter-based resources remain a resilient, reliable foundation for the clean energy future.

If you have any questions, explore this article and other helpful resources on our website, or contact a CAMS expert for more detailed guidance.