Issue
A national logistics company was spending excessive amounts of telephony, long distance, and conferencing solutions. The client had multiple phone systems in multiple company locations.
Action
CAMS implemented one centralized phone system hosted in Bluewire Voice service for all locations, with all new hardware for end users.
Results
The single, centralized phone system eliminated location-to-location long distance charges and introduced four-digit dialing. The company phone book also became accessible from the phone to improve collaboration. In addition, telephony line costs were reduced by 55%, and the savings were used to pay for video conferencing.